Understand Needs attention
Use one focused list for overdue work, missed calls, billing, connections, messaging, and automation delivery.
Updated October 8, 2026Start with what needs action
Open Home → Needs attention at the beginning of the day. Fieldiz shows only items that currently need work. When the list is clear, it says All clear instead of filling the panel with zero-value rows.
Follow operational work
The list can include overdue customer conversations, missed calls waiting for a callback, Leads past the response target, unassigned Leads, and Jobs that still need a time. Select an item to open the filtered workspace where the team can resolve it.
Protect business operations
Company owners and authorized managers may also see failed Fieldiz billing, restricted customer payments, Meta or Google connections that need attention, messaging registration issues, and failed automation actions from the last seven days. Financial and configuration health never appears to team members without the required permission.
Clear an issue
Open the linked screen, correct the payment, permission, registration, or delivery problem, then refresh Home. Provider recovery may take a few minutes to appear. Fieldiz keeps the underlying activity and audit history even after the attention item clears.
Needs attention is a current action queue, not a permanent error log. Use the relevant activity or operational log when you need the full history.