Phone, SMS & inbox

Manage business numbers, calls, recordings, texts, email, and consent.

8 articles

Add a business phone number

Search by area code, activate a Company line, and complete messaging registration.

Answer missed Company calls, review messages as a team, and control recording retention.

See the SMS and email conversation connected to one customer or lead.

Turn each Company call into a clear result, useful context, and an owned follow-up.

See the prepaid balance, current-month usage, number fees, and recharge history for the Company line.

Answer overflow or after-hours calls, collect the request, and return a useful summary to the customer history.

Connect an Inbox conversation to the right Lead, Customer, or Job without losing the thread.

Run a controlled inbound call and verify the greeting, business answers, lead capture, routing, and follow-up workflow.